Customer Success

Learn how CheckWriters helps organizations like yours.

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Employee FAQs

I forgot my password – how do I reset it?

The first step is to click the "forgot your password" link on the CheckWriters Login screen. If you are unable to successfully reset your password after following the instructions on the screen, please contact the Human Resources or Payroll manager at your company.

How do I change my password and other security settings?

The first step is to click the "forgot your password" link on the CheckWriters Login screen. If you are unable to successfully reset your password after following the instructions on the screen, please contact the Human Resources or Payroll manager at your company.

How do I download the CheckWriters Employee App?

The CheckWriters Employee App is available for free download on the Apple App Store and Google Play. Click here for download links and a user guide. Please note that you will not be able to use the app unless your Human Resources or Payroll manager has elected for your company to use Employee Self-Service and has generated your account.

Why can’t I register for CheckWriters Employee Self-Service?

Your Human Resources or Payroll manager may not have elected for your company to use Employee Self-Service or has not generated your account. Please contact the Human Resources or Payroll manager at your company for additional details.

Who is the Human Resources or Payroll manager at my company?

This is the person at your company in charge of Human Resources or Payroll – often an individual with one of these titles: Human Resources Director, Business Manager, Chief Financial Officer (CFO), or Payroll Manager. If your company does not have a designated individual with one of these titles, it will often be your direct manager or the owner of the company.

How do I view or print my current paycheck and pay history?

Once you are logged in to CheckWriters Employee Self Service, navigate to “My Payroll” and “My Pay.” If you need additional assistance, navigate to the upper right corner and click “Help with this page” for detailed instructions.

Why are emails not reaching my inbox?

Your company may have Internet settings, firewalls, or spam blockers that are preventing emails from reaching your inbox. First, check your Spam folder. If you still can’t find the email, check with your Human Resources or Payroll manager.

I used to work for a company that was a CheckWriters client but I am no longer employed there – how do I access my information?

If you are the former employee of a CheckWriters client, you will need to contact the Human Resources or Payroll manager at that company.

Employee App