2 leadership tips you need to make HR better

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When you take beignets, Bourbon Street, and 10,000+ SHRM-certified professionals, you’re bound to get a lively HR conference.

But the 2017 Society for Human Resource Management (SHRM) conference in New Orleans wasn’t just about having a good time. The trainings, sessions, and speakers were jam-packed with leadership tips and advice for HR pros.

Here are the 2 bold leadership tips that stood out to our team of conference attendees:




Cy Wakeman – a noted conference speaker, expert blogger, and thought leader on reality-based leadership – advises HR to ditch the drama plaguing many organizations.

Distracting drama, learned helplessness, and ego-driven behavior becomes a time-suck for our teams – forcing leaders to cater to low-accountable employees, while high-accountable employees (who are self-motivated and committed) are left out in the cold.

What happens next? The neglect of our high-accountables – and their discontent at the behavior of our low accountables – results in some of our best team members with the brightest futures seeking opportunities elsewhere. Leaders should refocus their time and energy on engaging their high-accountable employees – and help them advance and achieve more!




For some, being in sales might induce feelings of nausea.

But senior-level HR pros understand how much of their job truly involves being able to sell – whether to clients, employees, managers, or their fellow executives. Brad Karsh, the founder and CEO of JB Training Solutions who has conducted trainings at major companies like Walgreens and Dick’s Sporting Goods, enthusiastically demonstrates the powerful ways in which leaders can influence ideas and decisions for business results.

HR take note: “likeability” is an age-old sales tactic that can go a long way in driving success and engagement in your organization. Brad referenced Harvard Psychologist Amy Cuddy’s 5 drivers of likeability: listen more than you talk, shift the spotlight to others, give before you receive, don’t act self-important, and admit your own failings.

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